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Guidance officer


Guidance and counselling services at Ormeau State School focus on assisting students achieve to their potential in the most appropriate educational setting. Guidance Officers identify factors that can be barriers to learning and development, and plan or assist in planning; support programs that can help students achieve positive outcomes. Guidance Officers may work directly with the student or with the student’s teachers, support personnel, family, other specialists, or professionals from other agencies depending on the issues to be resolved and the age of the student. A range of issues may be supported by the Guidance Officer including personal and social development, diverse learning styles and needs, and educational and career pathways.

Guidance Officers, whilst respecting client privacy and confidentiality, work as members of a support team and are committed to providing quality education services to enhance the educational opportunities for every child regardless of their circumstances.

To gain access to the support services of the Guidance Officer the following process applies:

  1. The parent/guardian and/or the teacher identify a problem or concern.
  2. Parent and Class Teacher Discussion.
  3. Class Teacher intervention and support.
  4. Class Teacher and Parent/Guardian complete a referral form for the Student Support.
  5. Services Committee.
  6. Class Teacher presents the case at the Student Support Services Committee Meeting.

As a group of specialist teachers and class teachers, the Student Support Services Committee then decides the appropriate course of action and the specialist staff member  to pick up the case and work with the parents and teacher.

This is where the Guidance Officer may become involved with the case.

If you need to access services in the community for support for you or your family, the following contacts may be of use:

  • Lifeline Counselling Service – Ph: 13 11 14
  • Saint Vincent De Paul (Beenleigh) – Ph: 3807 6623
  • Child and Youth Mental Health Intake – Ph: 3290 0500
  • Child and Young People’s Bereavement Centre (Brisbane) – Ph: 3240 1190
  • Relationships Australia (Loganholme & Southport) – Ph: 1300 364 277
  • Youth and Family Services (Logan) – Ph: 3208 8199
  • Beyond Blue (Depression and Anxiety) – Ph: 1300 224 636
  • Kids Help Line – Ph: 1800 55 1800
  • Parent Line – Ph: 1300 30 1300
  • Paradise Kids (Grief, Loss and Illness) – Gold Coast Ph: 55 632 930
  • Brisbane Ph: 3847 9943